Minor Outage

Incident History

Interruptions to Facebook Content Collections and Creator Connections

Minor Outage

Opened: Mar 1, 2024, 2:43 AM UTC

Duration: 432h 39m 33s

Affected services:GRIN Platform


  • Investigating
    Mar 1, 2024, 2:43 AM UTC

    We are currently working to investigate interruptions to Facebook content collections and creator connections. • As described in the Instagram incident (https://status.grin.co/history/127e14f7f9408da7) Facebook automatic content collection, content metrics, and profile metrics for Facebook is currently affected. We have identified a resolution and will provide updates here • Facebook connections for creators are marked as pending and appear as failed on the platform. We are currently investigating Thank you for your patience during this incident. As soon as a solution has been identified, we will share further updates here.

  • Identified
    Mar 12, 2024, 5:21 PM UTC

    We have pinpointed solutions to the disruptions affecting Facebook content collection and creator account connections. Here's the current status and our next steps: • Issues impacting automatic content collection, content metrics, and profile metrics on Facebook have been identified. A fix has been developed and is currently undergoing testing. We plan to implement this solution later in the week. A confirmation update will be shared here once the fix is successfully applied • Facebook connections for creators are currently listed as pending and may be displayed as failed within the platform. We have identified a resolution for this issue and aim to resolve it within this week. An update will be provided once this matter is fully addressed We appreciate your patience as we work through these issues, and are working to restore full functionality. Further updates will be provided here as soon as the solutions are in place.

Live Status

24h7d30d90d

GRIN Platform

Minor Outage

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Uptime

No data available

GRIN - Live Site

Operational

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Uptime

No data available

GRIN - Affiliate Tracking

Operational

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Uptime

No data available